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How do I return an item?

Hassle Free 30 day return policy.  

Changed your mind?  Product not what you wanted?  No problem, we have a hassle free return policy.  Be sure to read through as we do have a few rules.

We must receive items within 30 days of purchase.  Returned items must be sent pre-paid by the customer.  Item must be in new, unused condition.  In the event we receive an item that has been used or installed, we will issue a store credit.  

All returns are charged a 10% restocking fee.  Original shipping costs are not refundable.   Items shipped for free will receive a refund/store credit less shipping costs.  Your receipt must accompany all returns.  Items returned without a receipt will be issued store credit for the lowest sale price in the last 30 days minus the 10% restocking fee.  Return policy applies only to items purchased from this website.  Items purchased from one of our dealers or our clearance store on eBay are subject to their policies.

We will issue store credit for items received more than 30 days after purchase.

Original shipping costs are refundable and the restocking fee waived only if we shipped an item in error.
 
We reserve the right to charge for return shipping back to the customer on exchanges.
 
What to do if you have a return:
 
Please ship the items back to us via a trackable and insured shipping method using the original shipping carton or one of similar construction (do not send bearings back in an envelope).  We are not responsible for lost packages or items damaged in return shipment that was sent uninsured.  No RA # is needed.

F1 Ceramic
Attn: Returns
25379 Wayne Mills PL #120
Valencia CA 91355

Please include the following with all returns:

1. The product you are returning.

2. Your sales receipt.

3.  A completed return form.

If you have any questions please contact us @ returns@f1ceramic.com